WELCOME Hi and welcome to the sales area of my website, please take a little time to read these shop policies.
All work is designed and made personally by me in Ireland unless otherwise stated. I do enjoy felting and printing whilst visiting friends and teaching abroad so if a piece is made during my travels this will be clearly stated in the item description.
Variations in each piece are part of the unique natural printing and/or felting process, please be sure before purchasing an item that you have viewed all the relevant images and read the accompanying descriptions carefully.
PAYMENT PayPal is my preferred method of payment. Should you wish to place an order and would like to pay by electronic transfer or Euro cheque please contact me directly so that we may discuss what works best for both of us. All work remains the property of Nicola Brown until paid for in full.
SHIPPING I will endeavour to post your package as soon as possible after you place your order, because I live in a rural area I don’t have a post office right on my doorstop! As a result it may be several days before I get to dispatch it, I’m always in town for the local market on Fridays so any orders will definitely get posted then.
Currently I offer complimentary standard rate post and packaging, should you wish to have your package registered or insured to guarantee delivery please let me know when you checkout. I am happy to invoice you separately at cost for this, different fees apply for different parts of the world. If you choose the standard free postage option I am not responsible if the package doesn’t arrive, I am happy though that this has never previously occurred.
INTERNATIONAL BUYERS Please not that you are responsible for any custom and duty charges that your package may incur.
REFUNDS I love to create simple, natural and timeless textiles and hope that you will be very happy with your purchase. If for any reason this is not the case please email me immediately on receipt of the goods and we will discuss their return to me undamaged and in the original packaging. I will refund you the full cost of the item via PayPal but the return post and packaging costs are at your own expense.
COMMISSIONS and TRADE ENQUIRIES are welcome, please contact me to discuss your requirements.